Set-up correctly, this feature will make your customers tell their friends about your app bringing benefits to all - you, your customers and the customers´ friends. Your customers will collect rewards for every new friend that has placed their first time order (FTO); their friends will get a great deal on their first discount; last, your restaurant sales will increase. Everyone is winning!
1. Go to SnappStation > Admin > Reward Program
Under Recruit a friend > Reward type choose the reward you would like your customers to get.
- Cash points - your customers will get a set amount of cash to spend at the restaurant for every new friend that places their FTO in the app. If you choose this option
- Insert the value of cash points your customers will get for every new hire
- Click Save
- Voucher - your customer will get a voucher for every recruited friend with a free meal/special offer they can redeem at your venue. Going for Voucher reward:
- After choosing Voucher as the reward type, click Save
- Go to SnappStation > Admin > Voucher Campaign and edit (🖊️) Recruit a friend
- Type in the name, description and the maximum number of vouchers you would like to be redeemed; and (optional but suggested) add an image of the voucher
- Click Update
2. SnappStation > Admin > Popups > Add popup
You should use popups to make aware your customers of the Recruit-a-friend feature they can use. If you don´t know how to set up popups, click below.
3. SnappStation > Admin > Message Center
Last, if you release the Recruit-a-friend feature later than the first month of launching the app then you should send out a push notification or SMS to tell your existing clients about this new great feature!