Now, you can issue cash points - increasing your customer satisfaction and making up for mistakes has never been easier! Fill up their digital wallets in a few clicks.

 

HOW TO ADD/SUBTRACT CASH POINTS 

  1. Find the user by using our fly search field
  2. To the far right from the customer name, click on more (...)
  3. Choose loyalty
  4. In the grey field under "Add/subtract cash points", choose issue type - add or subtract
  5. Input the amount of cash points to be added/subtracted
  6. Click on submit to issue the cash points 

 

WHAT TO USE CASH POINTS FOR

You can go way beyond our suggestions, but some examples

  • ACQUIRE NEW CUSTOMERS: a week-long social media campaign where the winner gets 500 cash points
  • INCREASE REPEATED SALES: sell cash points as digital gift cards - 500 cash points for the price of 400 local currency units
  • INCREASE CUSTOMER LOYALTY: issuing money back as cash points for a problematic order that delivered an unpleasant experience to the customer
  • DRIVE TRAFFIC DURING QUIET HOURS: manually reward each customer that has  made an order between 13:00-16:00 with cash points

 

HOW MUCH IS A CASH POINT WORTH

1 cash point = 1 local currency (let it be NOK, SEK, DKK, EUR, GBP, etc.)

 

TIPS & TRICKS

When issuing cash points, make sure the client gets a pop-up that communicates this accordingly. This will make the end user experience a lot nicer. 



Want to know more or get access to cash points?
Just drop us an email on
[email protected]

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